Enhance Product Knowledge
with Paradiso Product Training
Program

Product training program from Paradiso Solutions will give sales reps a crystal-clear demonstration of the product’s features and help sales reps to help, sell and promote the product with ease. The more clarity about ROI, pricing, customization; sales rep has in understanding product, the better their communication with prospects.

Customer service employees present themselves as supportive professionals trying their best to offer high-level assistance to customers. With an online product training program, they will be aware of all the technical aspects of the product. Furthermore, they will be able to answer all the frequently asked questions and help business to improve retention.

Marketers don’t need to dive deep into technical aspects; they instead need to understand customer pains. With online training, marketing individuals can analyze the customer base that will help them to gauge what kind of audiences are most likely to buy your product and why.

With Paradiso solutions, product training for customers can take the form of an online knowledge base with instructions, how-to videos, and webinars. Depending upon your products complexity, features and functionality, customers will need more information when they start using it.

A well-informed partner will bring you a lot of new customers, but if the partner lacks product knowledge, they will most probably become a source of reputation risks and an endless flow of angry customers. Paradiso solutions provide your partner’s sales team with the same information as your own sales department.

Paradiso believes in providing basic online training in onboarding program for new hires of all departments. This will help them understand the company they have joined and its product and services, its value, and why its audience appreciate it.

Paradiso offers offline and online product knowledge training. It comes with downloadable content support, with which employees can grab required course they need without an internet connection. As a result, they have more confidence in the workplace and can mitigate risks. Speaking of online training, you can provide your learners with online training platform for storing and distributing learning materials as per learner’s choice.

Synchronous training allows your learners and instructor to interact with each other and continue the learning in a specific virtual space at a given time. In synchronous training courses, instructors commonly take note of learner’s presence, the same as they would in a lecture hall. Some methods of synchronous online learning include video conferencing, teleconferencing, live-streamed lectures, and live chatting viewed in real-time. Speaking of asynchronous learning, learners can access and complete the course at their own pace. Few methods of asynchronous product training are pre-recorded virtual content, online discussion boards, virtual libraries, online lecture notes, etc.