What is the best CRM for online and onsite training institutes?
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I think the best CRM is the one you develop from scratch. With these ready-made solutions, you don’t really have an option which features you want to implement into your CRM, which is why a custom CRM is a perfect choice. There are a lot of reasons to develop a custom CRM solution, for example, all the out-of-the-box CRM system features are specifically designed for only one department. In a case, you make your own CRM software from scratch, you can choose what department and processes you want to include and automate. Check this article to learn more about custom CRM development: https://www.cleveroad.com/blog/how-to-build-your-own-crm-system-avoiding-common-mistakes
I think salesforce works great as a CRM for many training institutes. Every institute operates little bit differently to having a CRM which is customizable is a huge plus. Plus there are few LMS out there which integrates with salesforce out of the box such as moodle (moodle-sf page link), totara (link to totara-sf page) or paradiso lms. These LMS and CRM integration does user sync, course record sync and course sync
