How using Chatbots can benefit a small business?

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Mark Smith shmali2121 answered

Those authomazing chats are geting power day by day in every websites, some of them are great some not that much…

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William Knight William Knight answered

Hey there! I totally get what you’re saying. Chatbots are really becoming a staple on websites, and for small businesses, they can be a game-changer. They help manage customer inquiries 24/7 without needing a big support team, which is perfect for businesses with limited resources. Plus, they can handle repetitive tasks, like answering common questions or taking orders, freeing up time for the team to focus on more complex issues. And let’s not forget, they can gather customer data and insights to improve services. Of course, the key is having a well-designed bot that doesn’t frustrate users. It’s definitely a tool worth considering!

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