Training emphasizes creating strong, complex passwords that are difficult to guess, teaching employees to avoid common pitfalls like using easily accessible personal information. It also instructs on the use of password management tools to help employees securely store and manage their passwords, reducing the temptation to reuse passwords across multiple sites.
Understanding phishing is crucial, as phishing attacks account for approximately one-third of all data breaches; training focuses on identifying suspicious emails and links and teaches employees how to verify the authenticity of requests for sensitive information. Malware awareness is also covered, educating employees on various types of malwares (e.g., ransomware, spyware) and how they can infiltrate systems, emphasizing the importance of not downloading unverified software.
Using the Internet Safely
Training educates employees on safe browsing habits, such as recognizing secure websites (looking for HTTPS) and avoiding potentially harmful downloads, including understanding the risks associated with public Wi-Fi networks. It also highlights the importance of using Virtual Private Networks (VPNs) when accessing company resources remotely to protect data from interception.
Employees learn to recognize email threats by spotting red flags like unusual sender addresses or unexpected attachments, which is crucial given that a significant percentage of breaches stem from email vulnerabilities. Training includes best practices for handling sensitive information, such as securely sharing sensitive data via email and using encryption techniques.
With remote work on the rise, employees receive guidance on securing personal devices used for work purposes, including enabling encryption and regularly updating software. Training also covers how to install and maintain antivirus and anti-malware software to protect devices from threats.
Social Engineering Awareness
Employees learn about common social engineering tactics used by attackers, such as pretexting or baiting, which exploit human psychology rather than technical vulnerabilities. Engaging simulations reinforce learning by allowing employees to practice identifying and responding to social engineering attempts in a controlled environment.