Impact & Requirements of LMS for the Pharmaceutical Industry

Table of Contents:

1. Uses of LMS for Pharmaceutical Industry
   • Compliance Training
   • New Employee Onboarding
   • Ongoing Job Training, and Upskilling
   • Product Training
   • Sales Training
   • Training for External Channel Partners
2. Benefits of Having an LMS for Pharmaceutical Industry
   • Mobile friendly Training
   • Automated Audit Trials
   • Keeping Training Courses Up to Date
   • Certification Program Automation
   • Providing Scalable Sales Training
3. Unique Needs: LMS for Pharmaceutical Industry
   • Employee Training Needs
   • Business Requirements
4. Final Thoughts

Uses of LMS for Pharmaceutical Industry

In the pharmaceutical industry, there are several applications for eLearning. Some of them are listed below.

• Compliance Training

  Because this is a highly regulated industry, compliance training is essential for everyone from manufacturing to quality, process, and testing to sales.

  Regulations and laws vary by country, and eLearning could assist in providing country-specific training to ensure compliance with those laws. Because it directly affects people’s lives and safety, the pharmaceutical industry is prone to high risk and litigation.

• New Employee Onboarding

  As the pharmaceutical industry expands and grows, new employees must be hired and trained in disease states, product training, and process training. An example of this is the Covid era when multinational pharmaceutical companies with operations in multiple countries and continents need to hire employees remotely.

  Many countries have put restrictions on cross-border travel. Employees could not leave their homes or training locations due to lockdowns that lasted from days to months. To ensure growth in multiple geographies simultaneously, new employees must be trained. The ability of a pharmaceutical company to continue to train effectively has been aided by eLearning.

• Ongoing Job Training, Upskilling, and Competency Building

  Ensure that a pharmaceutical company’s employees are up to date on the latest knowledge and skills to keep them informed about changing technology and developments in the industry.

  Thanks to eLearning modules, employees will be up to date on pertinent knowledge and certifications as the company grows. In addition, a learning platform can ensure consistency among employees and locations. Staff training is critical in the health industry, as new development updates happen more quickly.

• Product Training

  Because of innovation, new emerging treatment methods, advances in healthcare technology, and ageing populations worldwide, companies have been racing to build new products. As a result, product training is now more critical than ever.

  It’s critical to be able to roll out training in advance of product approval by US and European regulatory authorities and quickly bring/launch a product across multiple geographies after approval. Pharma companies have used eLearning to swiftly establish new product training and distribute it alongside other blended learning options, shortening the training cycle.

• Sales Training

  The pharmaceutical industry needs to train its sales reps who interact with the entire healthcare ecosystem to know the company’s key benefits.

  Sales teams can benefit from eLearning, which provides on-demand and need-based training modules that can be updated and distributed quickly. Better reach, delivery speed, and standardization to maintain uniformity can all be achieved with eLearning and an LMS for pharmaceutical industry.

• Training for External Channel Partners

  Pharma companies must train other ecosystem members, such as doctors and pharmacists and sales reps and doctors, to educate them about the products they prescribe and distribute.

  Using eLearning and digital learning to enable the partner network to be well informed about the products and benefits is critical to expanding the reach of a company’s products.

Benefits of Having an LMS for Pharmaceutical Industry

The current pandemic has changed the pharmaceutical industry. In addition, the rapid development of vaccines has increased the industry’s demand for practical employee training. As a result, LMS for pharmaceutical industry is increasingly used to meet diverse training needs. Pharmaceutical companies benefit from a robust LMS by improving drug safety and employee productivity.

• Mobile friendly Training

  By providing content across multiple mobile devices, such as laptops, smartphones, and tablets. This device-independent training delivery makes courses available to all employees, enabling pharmaceutical companies to stay competitive.

• Automated Audit Trials

  A critical feature of an LMS for pharmaceutical industry is compliance reporting. However, pharma companies must also manage audit trails to comply with HIPAA and FDA regulations. A pharma Learning Management System ensures continuous management and automatic tracking of audit trails to reduce the chances of compliance failure.

• Keeping Training Courses Up to Date

  Companies must frequently adapt to changing pharma industry regulations and product monographs. By regularly updating the relevant training material, an LMS for pharmaceutical industry can help you save time and effort. As a result, security risks are reduced, and training content is adopted more quickly.

• Certification Program Automation

  A centralized LMS can manage and track pharma training and certification programs automatically. The LMS also sets certification expiration dates and sends automatic reminders to manage recurring training sessions.

• Providing Scalable Sales Training

  A centralized LMS simplifies product training for sales reps and ensures easy access to information. It delivers bite-sized content to pharma sales professionals on multiple mobile devices, anywhere, and at the right time.

Unique Needs: LMS for Pharmaceutical Industry

One of the most difficult challenges facing pharmacies worldwide is training employees to comply with all applicable regulations. To address these issues, pharmacies frequently require customized Learning Management System solutions. The pharmaceutical industry spends over a billion dollars training its over 65,000 sales representatives in the United States. We’ll go over a few specific learning management system requirements for the pharmaceutical industry.

• Employee Training Needs

  According to a Randstad USA study, 51% of employees in the Biotech and Pharma industries are likely to seek new employment in the next 6 months. 66 % of employees said they would accept a better offer from a competitor in the pharmaceutical industry. Lack of training and career advancement was cited by 34% of employees as a reason for looking for new jobs. Employee retention in the Pharma industry depends on using the right Learning Management System.

• Business Requirements

  1. Some of the training required for employees in the pharmaceutical industry to comply with industry guidelines is environmental, SOP, and CGMP training.
  2. Pharmaceutical Learning Management Systems should also comply with Installation, Operational, and Performance Qualification (PQ) protocols.
  3. The Learning Management System should comply with the FDA’s electronic records and signatures regulations (Title 21 CFR Part 11 of the Code of Federal Regulations).
  4. Due to industry changes, regulations are constantly changing, so employee training is ongoing. Therefore, the LMS used to deliver the training should be able to quickly adapt and scale to meet changing training demands.
  5. Due to extensive auditing requirements for compliance, employee training reporting should be comprehensive.
  6. Mobile access to courses using any device on any platform, focusing on mobile.